Montgomery County Maryland Consumer News and Alerts CARES Act, Mortgages and Forbearances

You are subscribed to Consumer News and Alerts for Montgomery County Maryland. This information has recently been updated, and is now available. During the COVID-19 pandemic, millions of Americans have been able to temporarily pause or reduce their mortgage payments under the CARES Act. However, in the coming weeks and months, those forbearance programs will begin to expire for some borrowers. If you're among the millions of Americans in forbearance and behind on your housing payments, you're not alone. Even though your forbearance may be ending, a new rule went into effect on August 31, 2021, that helps ensure your mortgage servicer is providing meaningful opportunities for you to avoid foreclosure and stay in your home. If you're not in forbearance, mortgage relief options may still be available through your mortgage servicer. To help understand the impact of the end of the CARES ACT forbearance period, the Advisory Committee on Consumer Protection is conducting a survey to collect information from Montgomery County consumers and residents about their experiences related to CARES Act forbearance, foreclosure prevention, and related issues.  You can take the survey here: https://forms.office.com/g/yTp0fcXSAW The information the Committee collects might also help the Office of Consumer Protection (OCP) identify what programs and activities the OCP might sponsor or help organize in the coming weeks and months.  In addition, the Committee wants residents to know there are non-profit organizations available to help residents and the Advisory Committee can direct you to free assistance.                                                              If you would like OCP's assistance in resolving or addressing a consumer-merchant dispute, you can file a complaint and have an investigator review. Please file a complaint using the Online Complaint Portal. If you have questions regarding a consumer issue or transaction and your rights, you can: Consult OCP's A to Z Library on our website Subscribe and watch webinars and videos on the YouTube channel @ConsumerWise Email OCP at consumer@montgomerycountymd.gov For regular updates on scams, financial literacy, and consumer alerts, don't forget to follow OCP on social media: Facebook (@OCP.ConsumerWise), Twitter (@ConsumerWise), or Instagram (@ConsumerWise).     This email was sent to you using GovDelivery, on behalf of Montgomery County, Maryland Government. As a subscriber, you agree that we may contact you by email and use the information you submit as described in the Montgomery County Privacy Policy.  Please do not reply to this email. Replies to this email will not be responded to or read. If you have any questions or comments, please visit the MC311 Portal at www.mc311.com or call 3-1-1 (240-777-0311 if outside the County) to speak with a Customer Service Representative. If you would like to unsubscribe from some email newsletters from Montgomery County, click Manage Preference and make updates. If you would like to unsubscribe from all email newsletters and remove your account information, click Unsubscribe. Click Help for any further information. This email was sent to stevenmagallanes520.nims@blogger.com using GovDelivery Communications Cloud on behalf of: Montgomery County Maryland · Monroe Street · 13th Floor Rockville · Rockville, MD 20850