Announcing 2 NEW panelists! In-Person CPE Event: TOMORROW at 8:30 a.m. ET - Hear from HISP leaders about what’s coming next on CX

Join us tomorrow at 8:30 a.m. for HISPs in 2025: The State of Federal CX

HISPs in 2025: The State of Federal CX Join us TOMORROW, November 20th at 8:30 a.m. for The State of Federal CX    LIVE EVENT High-Impact Service Providers in 2025: The State of Federal CX Wednesday, November 20, 2024 8:30am – 10:30am ET    Carahsoft Conference & Collaboration Center 11493 Sunset Hills Road Reston, VA 20190   We invite you to attend an in-person Federal News Network event featuring technology leaders from across government. You'll learn what's on the horizon for HISP agencies as they continue to evolve customer experience, employee experience and total experience.   Federal News Network Reporter Jory Heckman will lead the discussions for this exclusive event, which wraps a year-long focus on federal HISP and CX efforts to digitize and drive better service to the public. You will learn: What's recently changed in federal initiatives   What projects are now underway   What planned for fiscal year 2025 and beyond Register Now Featured Experts: Mo Earley Portfolio Lead, Federal HISPs Office of Management & Budget Joe Carter Director of Customer Experience, HUD James McCament,  Acting Chief Operating Officer & CX Lead Customs & Border Control Stan Kowalski,  Director, Organizational Excellence & Strategic Delivery, ITA Charles Thomas,  Director of Customer Experience, USPTO AGENDA   8:00 – 9:00 a.m.           Check-in & continental breakfast 9:00 – 9:30 a.m.           Fireside chat 9:30 – 10:30 a.m.         Panel discussion   Register today to save the date on your calendar and receive updates! We look forward to seeing you there!     Presented by Carahsoft and its partners Adobe, Docusign, Granicus, Okta & Zoom   Thanks,   The Federal News Network Team © Federal News Network  5425 Wisconsin Ave Chevy Chase, MD 20815   Trouble accessing your download? We're here to help. Contact support at custom@wtop.com     If you believe this has been sent to you in error, please safely unsubscribe.