| By Harry Hertz "The Baldrige Cheermudgeon" Following publication of my recent blog on elements of inclusive leadership, I had the opportunity to visit Southcentral Foundation in June with the Baldrige Executive Fellows. At that meeting, we learned the impact of sharing personal stories in building an inclusive organization. We were essentially walking in each other's shoes through life stories, as we went through a storytelling exercise facilitated by Southcentral leaders and managers. It was an emotional and powerful learning experience. At the conclusion of the meeting in Alaska, the Baldrige Fellows were challenged to take personal actions to improve their abilities as inclusive leaders. That challenge was addressed during a recent videoconference with the Fellows. Some themes and observations I gleaned from the discussion provide valuable lessons in what each of us might do to improve our abilities to be inclusive leaders. Really Listen While expressed in many different ways, the Fellows demonstrated the importance of really listening to colleagues at all levels of the organization to learn what the organization could do to improve inclusion. Asking and listening to input on unconscious biases you and the organization demonstrate is a first step in improving inclusion.
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