Are federal employee journey maps are the next customer experience trend for government? - Morning Federal Report

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Federal News Network - Morning Federal Report - November 30, 2020

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** Management

Agencies see success in customer journey maps - now employees are getting their own

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** Federal Report

Home alone: How long can you hold out?

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** Management

How did local governments hold up during the 2020 election?

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** Insight by Red Hat

How automation can fill in holes on disaster planning : Damien Eversmann, staff solutions architect at Red Hat, said many companies are now looking at automation as a way to fill in holes in their continuity of operations plans.


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** Defense

Diving into the work of the Defense Security Cooperation Agency

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** Contracting

What contractors can expect in 2021

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** Open Season

2021 Open Season Hotline

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** Federal Newscast

Pandemic Response Accountability Committee flags gaps in federal data sources

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** Fed Photo of the Day

First Lady Melania Trump Unveils the 2020 White House Christmas Décor

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