TOMORROW at 2 p.m. ET - WEBINAR: GSA, DOL and Maximus discuss creating a frictionless CX

Redesigning government services with the customer in mind

WEBINAR: Enhancing customer experience Federal agencies are being called to raise the bar—not just in efficiency, but in experience. The next frontier? Frictionless service delivery that's intuitive, accessible, and truly user-first.   Join us for a Federal News Network webinar this tomorrow at 2 p.m. ET as leading CX experts from GSA, the Labor Department, and Maximus share how they're transforming public services with real-world feedback, human-centered design, and data-driven strategies.   What you'll learn:   What "frictionless" CX really means in government How customer and employee insights are shaping service delivery The role of emerging tech in building modern, omnichannel experiences How agencies are using data to track and elevate satisfaction Register Now Featured speakers: Jessie Posilikin Acting Director, Technology Modernization Fund General Services Administration Tanya Slater Lowe Director, National Contact Center Labor Department Edwin Bodensiek Total Experience Management Maximus We hope you can join us tomorrow at 2 p.m.   Thanks,   The Federal News Network Team © Federal News Network  5425 Wisconsin Ave Chevy Chase, MD 20815   Trouble accessing your download? We're here to help. Contact support at custom@wtop.com     If you believe this has been sent to you in error, please safely unsubscribe.