Having trouble viewing this email? View it as a Web page. EVV: HHAeXchange Outage Resolved The issue preventing users from logging in to the HHAeXchange Portal as well as clocking in and out of the HHAeXchange EVV system was resolved as of 5:35 p.m. on Wed., May 14. If you were unable to record an EVV visit during the outage, you will need to manually create a visit using the following reason code: Reason Code: No Electronic Clock In or Clock Out Number: 210 Description: J – EVV system down Contact EVV with questions.

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