*Reminder - Home & Community-Based Services Quality Assurance Project Town Hall

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Home and Community-Based Services Quality Assurance Project Town Hall Announcement

We Want to Hear from You!

As a reminder, DHHS is hosting a town hall meeting to share information and listen to your ideas about how DHHS can improve the way it handles problems to make services safer and better. DHHS is working with a group called Alvarez and Marsal (A&M). A&M will explain the project and ask for your feedback. Your input will help DHHS understand what's working and what needs improvement. This is your chance to make a difference in how problems like injuries or medication mistakes are handled.

Important Details:

• When: Tuesday, January 21, 2025, from 3:00 to 4:00 PM
• Who:  Individuals and families using services, advocates, and support groups
• Where:  Online (you'll need to register using the button below)

If you can't join the live session, recordings will be available on the DHHS website. You can also send your feedback by email.

 

 

Opportunity to Share Feedback

In addition to hearing from you in the town hall, DHHS also wants to collect your feedback through a survey. This survey will not collect any identifying information, such as name or email address, from those who respond to the survey. Your answers could help DHHS make the system that handles problems better!

 

Complete Survey Here

 

We hope you'll join us! Together, we can make home and community services better for everyone.

Please note there are other ongoing town halls related to the Access Rule that may touch on incident management topics. This session will focus on how OADS manages reportable events in certain waiver programs, specifically:

• Section 21 (Home and Community Benefits for Members with Intellectual Disabilities or Autism Spectrum Disorder) and
• Section 29 (Support Services for Adults with Intellectual Disabilities or Autism Spectrum Disorder).

If you require accommodation, such as real-time transcription and captioning (CART), American Sign Language (ASL), or other language interpretation, please contact April Keyes at april.keyes@maine.gov.

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