Wednesday, June 2, 2021

'No oversight': Ex-employees, experts are concerned about Citizen's aggressive tactics

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Jun 02, 2021
'No oversight': Ex-employees, experts are concerned about Citizen's aggressive tactics

In recent months, the public safety app Citizen has pushed into potentially dangerous new territory with more aggressive crime-fighting tactics, alarming law enforcement officials and people who used to work there.

NBC News spoke with eight former employees of Citizen who collectively described a startup that frequently acts without thinking through consequences, and often fails to live up to its marketing themes about putting safety over other priorities such as attracting new users.

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