| By Harry Hertz "The Baldrige Cheermudgeon" I believe we have reached an inflection point for governance boards (aka boards of directors) as we enter the "new normal" for organizations and society as a whole. Boards in 2021 will need to place a significant focus on ten critical areas. (I hesitate to call them the Big Ten because college sports fans will immediately think there are 14.) These ten areas are based on numerous published studies (some key ones are referenced in this blog post) and my own experiences over the last year. While this blog is focused on boards of directors, many of the critical focus areas also apply to CEO's and other senior organizational leaders. Introduction It is no surprise that data published by McKinsey & Company on May 4, 2021 indicate that boards increased their attention in 2020 on corporate (organizational) resilience and that every other topic dropped in attention. Attention to resilience rose from 44% to 60%, while focus on major societal trends and workforce-related topics dropped by 13% and 9-10%, respectively. While resilience certainly continues to be important in 2021, other topics are demanding increasing attention. I have summarized my top ten topics below, recognizing that there frequently is overlap among these topics when organizations take a systems perspective to leadership and management. After sharing the ten areas, I will relate them to board responsibilities and the Baldrige framework's core values.
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