Thursday, January 21, 2021

Open Payments Scheduled System Outage

Centers for Medicare & Medicaid Services

Scheduled System Outages Announcement

In preparation for the Program Year 2020 data submission, the Open Payments system will be unavailable during the following dates:

  • Friday January 22, 2021 through Friday January 29, 2021

The Open Payments team thanks you in advance for your cooperation and understanding. Please keep this system outage in mind when planning your organization's annual recertification activities.

Short-term system outages for routine maintenance may occur during evening or weekend hours. For best system availability and performance, we recommend that you access the Open Payments system during regular business hours.

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Questions – Contact Live Help Desk

Submit questions to the Help Desk via email at openpayments@cms.hhs.gov or by calling  1-855-326-8366, Monday through Friday, from 9:00 a.m. to 5:00 p.m. (ET), excluding Federal holidays.

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Creating Public Transparency of Industry-Physician Financial Relationships.


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