As people around the world scour the internet to find reliable information on the coronavirus, tech platforms are taking unprecedented steps to promote authoritative information and clamp down on hoaxes and misinformation. These efforts would have been hard to imagine just a few years ago, when most major consumer technology platforms resisted calls to influence what their users saw. It's a shift that may finally dispose of the idea that Big Tech provides a "neutral platform" where the most-liked idea wins, even if it's a conspiracy theory. Download the NBC News app for alerts and full coverage of the pandemic. |
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